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Best Access Doors is a growing and fully remote e-commerce company. We are a leading provider of in-stock and custom Access Doors, Floor Hatches, and Roof Hatches to contractors across North America for the last 15 years. Using innovative digital tools, our products are delivered to our customers as quickly and efficiently as possible, earning us a reputation for quality products and exceptional service. We operate several websites, and our products are listed in all the top marketplaces supported by warehouses across the USA and Canada. 

We pride ourselves on being a cohesive company that understands the value that each of our team members lends. Thus, we believe that investing in our employees promotes innovation that creates opportunities for personal development and growth. 

Technical Content Writer

Overview

Best Access Doors is seeking a knowledgeable and meticulous Technical Content Writer to join our team. This individual will be responsible for creating in-depth and accurate technical articles and product descriptions for our range of access doors, fire-rated drywall doors, roof hatches, and floor hatches. The primary audience for this content will be North American engineers, architects, and general contrators. The content must comply with North American industry regulations, technical data sheets, and fire ratings, ensuring clarity and accuracy. This is a fully remote position where you are encouraged to harness the power of AI through the effective use of finely tuned prompts.

Key Responsibilities

Research & Analysis:

  • Conduct thorough research on access door and panel models from various vendors.
  • Analyze and interpret detailed specification sheets to gather essential information.

Content Creation:

  • Write comprehensive technical articles on access door installation, fire ratings, and regulatory compliance.
  • Develop detailed and precise product descriptions that align with technical data sheets and industry standards.
  • Ensure all content adheres to relevant fire ratings and building codes, avoiding potentially misleading information.

AI Utilization:

  • Use Artificial Intelligence tools like GPT-4 and Gemini to enhance technical writing.
  • Create effective AI prompts to improve content quality.
  • Find ways to streamline certain aspects of the writing process by effectively using AI tools.

Process Adherence:

  • Follow established processes and protocols meticulously to ensure consistency and accuracy.
  • Manage time effectively to meet project deadlines.

Collaboration:

  • Work closely with the product data, sales, and ecommerce teams to gather accurate technical details.
  • Collaborate with the content team to ensure content aligns with overall brand strategy and goals.
  • Understand how individual work impacts other departments and contribute positively to team dynamics.
  • Liaise with vendors and industry experts to gather insights and validate information.

Technical Expertise:

  • Stay updated on industry trends, regulations, and best practices to produce current and relevant content.
  • Provide input and suggestions for improvements based on research and industry knowledge.

Communication & Tools:

  • Be attentive and responsive to notifications in Trello and Microsoft Teams.
  • Experience with or willingness to work with OKRs (Objectives and Key Results) to align with company goals.
  • Edit and proofread content to maintain high quality and consistency (using Grammarly, Quetext, etc.)

Qualifications

  • Proven experience as a Technical Content Writer or similar construction or related industry role.
  • Excellent English writing, editing, and proofreading skills with solid attention to detail.
  • In-depth understanding of North American fire ratings, building codes, and industry regulations.
  • Ability to translate complex technical information into explicit and engaging content.
  • Familiarity with technical data sheets and a solid commitment to content accuracy.
  • Bachelor's degree in Technical Writing, Journalism, Engineering, or a related field is preferred.
  • Proficiency in knowledge of SEO best practices.
  • Strong understanding of construction principles, practices, and terminology.
  • Ability to manage multiple projects and tasks simultaneously with solid time management skills.
  • Strong communication and collaboration skills with a team-oriented mindset.
  • Proficiency in using Trello and Microsoft Teams for project management and communication.
  • English as a first language or at the highest level of fluency in all types of communication.

What Type of Person Would Be Ideal

  • Detail-oriented and precise, with a passion for technical accuracy.
  • Strong communicator who can work effectively with technical and non-technical teams.
  • Analytical thinker who can quickly grasp complex technical concepts.
  • Self-motivated and able to work independently, managing multiple projects simultaneously.
  • Committed to continuous learning and staying up-to-date with industry developments.

What We Offer

  • Competitive salary ranges based on your location and commensurate with experience and qualifications.
  • Opportunity to work with a leading company in the construction industry.
  • A collaborative and supportive work environment.
  • Professional development opportunities to enhance your skills and knowledge.
  • Fully remote position with the flexibility to work from anywhere.

How to Apply

Interested candidates are invited to submit their resumes, cover letters detailing their relevant experience, and writing samples that demonstrate their technical writing abilities in the construction field.

By joining Best Access Doors, you'll become part of a dynamic team dedicated to providing top-quality products and valuable insights to our commercial construction clients. We would love to hear from you if you have the expertise and passion for technical writing and construction.

Have you got what it takes? We would love to hear from you! Please submit your application including your resume, cover letter, and the answers to a few preliminary questions.

We would love to have you on our team!

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